Candlewood Suites-West Springfield by IHG | Hotel in West Springfield

8.3 (221 Reviews) |   Pet Friendly  6 Bathrooms  18 Guests
West Springfield Hotel | Candlewood Suites-West Springfield by IHG

Hotel in West Springfield

Located in West Springfield and with Eastern States Expo Center reachable within 3 miles, Candlewood Suites-West Springfield by IHG provides concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a casino. The property is around 3.1 miles from The Big E, 22 miles from Wintonbury Hills Golf Course and 23 miles from Amherst College. The hotel has a grill and a 24-hour front desk. At the hotel each room has air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with free toiletries, a bath and a hairdryer. Guest rooms will provide guests with a desk and a coffee machine. Candlewood Suites-West Springfield by IHG offers 2-star accommodations with an indoor pool, fitness center and hot tub. Guests at the accommodation will be able to enjoy activities in and around West Springfield, like hiking. A business center and vending machines with snacks and drinks are available on site at Candlewood Suites-West Springfield by IHG. Comcast Theatre is 28 miles from the hotel, while XL Center is 28 miles away. Bradley International Airport is 12 miles from the property.

Candlewood Suites-West Springfield by IHG is located in West Springfield.

This 140 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Private Pool, Accessibility, and several others. This is a 2 star rated property and has over 221 reviews with the average score of 8.3 . Coming to West Springfield and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 140 Bedrooms Hotel if you want to learn more about this BedroomVillas place in West Springfield. These details are authentic, as they are provided by our partner, booking.com.

This Candlewood Suites-West Springfield by IHG in West Springfield is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Candlewood Suites-West Springfield by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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572 Riverdale Street, West Springfield, MA 01089, USA

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
Parking
  • Parking on site
  • Parking
  • Accessible parking
  • Free parking
Activities
  • Indoor pool (year-round)
  • Fitness center
  • Indoor pool
  • Casino
  • Golf course (within 2 miles)
  • Hot tub/Jacuzzi
  • Hiking
  • Fitness
Entertainment
  • Board games/Puzzles
General
  • Convenience store on site
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Family rooms
  • Safe
  • Wifi in all areas
  • Smoke-free property
  • Pet friendly
Guest Services
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Shared lounge/TV area
  • 24-hour front desk
  • Express check-in/out
  • Fax/Photocopying
  • Concierge
  • Business center
  • Laundry
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Picnic area
  • BBQ facilities
  • Outdoor furniture
Security/Safety
  • Key card access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.
You must show a valid photo id and credit card upon check-in. please note that all special requests cannot be guaranteed and are subject to availability upon check-in. additional charges may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.99
Location:
8.35
Staff:
8.67
Facilities:
8.03
Comfort:
8.51
Cleanliness:
8.31
Debra
Nov 6, 2025 08:00:00 AM
Review Score:   8
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Very friendly and welcoming front desk staff. Bed and pillows were fantastic!
Negative: Needs serious work- carpet, plaster, etc.
Summary: Great value and comfort
See All Reviews

Room Arrangement

Room Info Facilities
Studio Suite with Two Double Beds
Room Type: Suite
Room Size: 46 m2
2 Full bed(s) Bed
Studio Suite with Two Double Beds

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

Media & Technology

CD player, Blu-ray player, Telephone, Pay-per-view channels, Video, TV, Flat-screen TV, Cable channels, DVD player

General

Key card access, Air conditioning, Key access, Iron, Fire extinguisher, Ironing facilities, Smoke Alarm, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Toaster, Dishwasher, Kitchen, Microwave, Dining table, Wine glasses, Refrigerator, Coffee machine, Kitchenette, Stovetop

Living Area

Dining area, Sitting area, Desk

Bedroom

Linens, Alarm clock, Childrens' cribs

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Shower chair, Roll-in shower, Lower sink, Entire unit wheelchair accessible, Toilet with grab rails

Room Amenities

Feather pillow, Socket near the bed, Fold-up bed

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Heated pool, Pool towels
Studio Queen Suite
Room Type: Suite
Room Size: 46 m2
1 Queen bed(s) Bed
Studio Queen Suite

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

Media & Technology

CD player, Blu-ray player, Telephone, Pay-per-view channels, Video, TV, Flat-screen TV, Cable channels, DVD player

General

Key card access, Air conditioning, Key access, Iron, Fire extinguisher, Ironing facilities, Smoke Alarm, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Toaster, Dishwasher, Kitchen, Microwave, Dining table, Wine glasses, Refrigerator, Coffee machine, Kitchenette, Stovetop

Living Area

Dining area, Sitting area, Desk

Bedroom

Linens, Alarm clock, Childrens' cribs

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Shower chair, Roll-in shower, Lower sink, Entire unit wheelchair accessible, Toilet with grab rails

Room Amenities

Feather pillow, Socket near the bed, Fold-up bed

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Heated pool, Pool towels
One-Bedroom Queen Suite
Room Type: Suite
Room Size: 46 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
One-Bedroom Queen Suite

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

Media & Technology

CD player, Blu-ray player, Telephone, Pay-per-view channels, Video, TV, Flat-screen TV, Cable channels, DVD player

General

Key card access, Air conditioning, Key access, Iron, Fire extinguisher, Ironing facilities, Smoke Alarm, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Toaster, Dishwasher, Kitchen, Microwave, Dining table, Wine glasses, Refrigerator, Coffee machine, Kitchenette, Stovetop

Living Area

Dining area, Sofa, Sitting area, Desk

Bedroom

Linens, Alarm clock, Childrens' cribs

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Shower chair, Roll-in shower, Lower sink, Entire unit wheelchair accessible, Toilet with grab rails

Room Amenities

Feather pillow, Sofa bed, Socket near the bed, Fold-up bed

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Heated pool, Pool towels
Studio Suite
Room Type: Suite
Room Size: 46 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

Media & Technology

CD player, Blu-ray player, Telephone, Pay-per-view channels, Video, TV, Flat-screen TV, Cable channels, DVD player

General

Key card access, Air conditioning, Key access, Iron, Fire extinguisher, Ironing facilities, Smoke Alarm, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Toaster, Dishwasher, Kitchen, Microwave, Dining table, Wine glasses, Refrigerator, Coffee machine, Kitchenette, Stovetop

Living Area

Dining area, Sitting area, Desk

Bedroom

Linens, Alarm clock, Childrens' cribs

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Shower chair, Roll-in shower, Lower sink, Entire unit wheelchair accessible, Toilet with grab rails

Room Amenities

Feather pillow, Socket near the bed, Fold-up bed

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Heated pool, Pool towels
Queen Suite with Roll-In Shower - Disability Access
Room Type: Suite
Room Size: 46 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

Media & Technology

CD player, Blu-ray player, Telephone, Pay-per-view channels, Video, TV, Flat-screen TV, Cable channels, DVD player

General

Key card access, Air conditioning, Key access, Iron, Fire extinguisher, Ironing facilities, Smoke Alarm, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Toaster, Dishwasher, Kitchen, Microwave, Dining table, Wine glasses, Refrigerator, Coffee machine, Kitchenette, Stovetop

Living Area

Dining area, Sitting area, Desk

Bedroom

Linens, Alarm clock, Childrens' cribs

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Shower chair, Roll-in shower, Lower sink, Entire unit wheelchair accessible, Toilet with grab rails

Room Amenities

Feather pillow, Socket near the bed, Fold-up bed

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Heated pool, Pool towels
Queen Studio - Disability Access
Room Type: Studio
Room Size: 46 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

Media & Technology

CD player, Blu-ray player, Telephone, Pay-per-view channels, Video, TV, Flat-screen TV, Cable channels, DVD player

General

Key card access, Air conditioning, Key access, Iron, Fire extinguisher, Ironing facilities, Smoke Alarm, Trash cans

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Toaster, Dishwasher, Kitchen, Microwave, Dining table, Wine glasses, Refrigerator, Coffee machine, Kitchenette, Stovetop

Living Area

Dining area, Sitting area, Desk

Bedroom

Linens, Alarm clock, Childrens' cribs

Accessibility

Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Shower chair, Roll-in shower, Lower sink, Entire unit wheelchair accessible, Toilet with grab rails

Room Amenities

Feather pillow, Socket near the bed, Fold-up bed

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Heated pool, Pool towels

FAQ's

Is this West Springfield hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at West Springfield hotel?

Check-in time for West Springfield hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the West Springfield hotel have a swimming pool?

Yes, this West Springfield hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Springfield hotel?

Best-rates for the West Springfield hotel starts from $162 per night with includes Parking, Pool, Private Pool, Accessibility, Security/Safety, Business Services, Entertainment, Internet, Pet Friendly, TV, Balcony/Terrace, Wellness Facilities, Guest Services, Child Friendly, Hot Tub, Laundry, Air Conditioner, Wheelchair Accessible, Designated Smoking Area, Sports/Activities, Barbecue/Outdoor Cooking with all other facilities. BedroomVillas matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is West Springfield hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Springfield hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Springfield hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Springfield hotel?

Based on the information reported by the owner or manager, the West Springfield hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Springfield hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the West Springfield hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $162
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