Pullman Nairobi Upper Hill | Hotel in Nairobi

| 9.4 (30 Reviews) |  1 Bathroom
Nairobi Upper Hill Hotel | Pullman Nairobi Upper Hill

Hotel in Nairobi Upper Hill, Nairobi

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk, and a banquet hall are onsite.
Pullman Nairobi Upper Hill offers 30 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


Recreational amenities at the hotel include an outdoor pool.

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Kenya Road Upper Hill, Nairobi, 100, Kenya

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
Eco FriendlyEco Friendly
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • SoapSoap
  • Rainfall showerheadRainfall showerhead
  • Private bathroomPrivate bathroom
  • ShampooShampoo
  • Eco-friendly toiletriesEco-friendly toiletries
  • Separate bathtub and showerSeparate bathtub and shower
  • Hair dryerHair dryer
  • TowelsTowels
  • Toilet paperToilet paper
BedroomBedroom
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Free cribs/infant bedsFree cribs/infant beds
  • Rollaway/extra beds (surcharge)Rollaway/extra beds (surcharge)
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Bed sheetsBed sheets
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Iron/ironing boardIron/ironing board
  • Energy-saving switchesEnergy-saving switches
  • Water-efficient showers onlyWater-efficient showers only
  • Connecting rooms availableConnecting rooms available
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Eco-friendly cleaning products usedEco-friendly cleaning products used
  • LED light bulbsLED light bulbs
  • SlippersSlippers
  • Turndown serviceTurndown service
  • Water-efficient toilets onlyWater-efficient toilets only
  • Desk chairDesk chair
  • Electrical adapters/chargersElectrical adapters/chargers
  • Bulk dispenser for toiletriesBulk dispenser for toiletries
  • DeskDesk
  • Laptop-compatible safeLaptop-compatible safe
  • SoundproofingSoundproofing
  • PhonePhone
BreakfastBreakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: KES 30 per personBuffet breakfast available for a fee daily 6:30 AM–10:30 AM: KES 30 per person
  • 1 bar1 bar
  • 24-hour room service24-hour room service
  • 1 restaurant1 restaurant
  • Free tea bags/instant coffeeFree tea bags/instant coffee
  • Free bottled waterFree bottled water
  • Electric kettleElectric kettle
ParkingParking
  • Offsite parking within 328 ft (KES 3 per day), from 8:00 AM to 5:00 PMOffsite parking within 328 ft (KES 3 per day), from 8:00 AM to 5:00 PM
  • Free self parking on siteFree self parking on site
AccessibilityAccessibility
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Tile flooring in roomTile flooring in room
  • ElevatorElevator
  • Area rugs in roomArea rugs in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
ActivitiesActivities
  • Outdoor poolOutdoor pool
EntertainmentEntertainment
  • 55-inch Smart TV55-inch Smart TV
  • Cable channelsCable channels
GeneralGeneral
  • Banquet hallBanquet hall
  • ElevatorElevator
  • Water dispenserWater dispenser
  • EnglishEnglish
  • SwahiliSwahili
  • FrenchFrench
  • Local culture & ecosystem educationLocal culture & ecosystem education
  • No plastic soda bottlesNo plastic soda bottles
  • Biodegradable drinking strawsBiodegradable drinking straws
  • Vegetarian dining optionsVegetarian dining options
  • Smoke-free propertySmoke-free property
  • Comprehensive food waste policyComprehensive food waste policy
  • Local artist showcaseLocal artist showcase
  • Vegan dining optionsVegan dining options
  • Locally-owned & organized tours & activitiesLocally-owned & organized tours & activities
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Romance packages availableRomance packages available
  • No plastic water bottlesNo plastic water bottles
  • Reusable tableware onlyReusable tableware only
  • At least 80% of food locally-sourcedAt least 80% of food locally-sourced
  • At least 80% organic foodAt least 80% organic food
  • Reusable cups onlyReusable cups only
  • Water dispenserWater dispenser
  • Comprehensive recycling policyComprehensive recycling policy
  • Biodegradable coffee stirrersBiodegradable coffee stirrers
  • Annual offsets purchased for at least 10% of carbon footprintAnnual offsets purchased for at least 10% of carbon footprint
  • No plastic coffee stirrersNo plastic coffee stirrers
  • No plastic drinking strawsNo plastic drinking straws
Guest ServicesGuest Services
  • Outdoor poolOutdoor pool
  • Free cribs/infant bedsFree cribs/infant beds
  • Rollaway/extra beds (surcharge)Rollaway/extra beds (surcharge)
  • Soundproofed roomsSoundproofed rooms
  • Turndown serviceTurndown service
  • 24-hour front desk24-hour front desk
  • Daily housekeepingDaily housekeeping
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 25+ MbpsIn-room WiFi speed: 25+ Mbps

Policies

Check-in
Check-in
Check-in start time: 2:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for kes 3750.0 per night. free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately kes 30 per person nearby parking fee: kes 3 per day (328 ft away; open 8:00 am to 5:00 pm) rollaway bed fee: kes 3750.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

cavan
Sep 5, 2026 12:18:17 AM
Review Score:   8
Summary: Pretty average chain hotel. Seems to have had a refresh.
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Room Arrangement

Room InfoFacilities
Superior Room, 1 King Bed
Room Size: 355 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Bathrobes, Number of bedrooms - 1, Square feet - 355, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Ping - 10
Junior Suite, 1 King Bed
Room Size: 786 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Bathrobes, Square feet - 786, Square meters - 73, Number of bedrooms - 1, Ping - 22, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Double Beds
Room Size: 463 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds

General

Square meters - 43, Bathrobes, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 463, Bed count minimum 2, Bed count maximum 2
Executive Suite, 1 King Bed
Room Size: 775 square feet m2
1 King Bed
Executive Suite, 1 King Bed

General

Bathrobes, Square feet - 775, Dining table, Square meters - 72, Shared accommodation, Number of bedrooms - 1, Ping - 22, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area
Executive Room, 1 King Bed
Room Size: 958 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Bathrobes, Square feet - 958, Ping - 27, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Square meters - 89, Bed count maximum 1

FAQ's

Is this Pullman Nairobi Upper Hill pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pullman Nairobi Upper Hill have a swimming pool? 

Yes, this Pullman Nairobi Upper Hill has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pullman Nairobi Upper Hill? 

Best-rates for the Pullman Nairobi Upper Hill starts from $145 per night with includes Air Conditioner, Parking, Pool, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Guest Services, Eco Friendly, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. BedroomVillas matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Pullman Nairobi Upper Hill a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pullman Nairobi Upper Hill wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Pullman Nairobi Upper Hill is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pullman Nairobi Upper Hill? 

Based on the information reported by the owner or manager, the Pullman Nairobi Upper Hill indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pullman Nairobi Upper Hill? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Pullman Nairobi Upper Hill are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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