Phoenix Chalets by HHG | Ski Chalet in Hakuba

| 8.9 (71 Reviews) |   12 Bedrooms  10 Bathrooms  26 Guests
Happo Ski Chalet | Phoenix Chalets by HHG

12 Bedroom Ski Chalet in Happo, Hakuba

Centrally located in Hakuba Village, Phoenix Chalets by HHG offers luxurious chalet-style accommodations with free Wi-Fi and a kitchen. The property is located within a 15-minute walk from Happoone Ski Resort and a 5-minute drive from JR Hakuba Train Station. The living room area is fitted with a flat-screen TV, while the kitchen is fully equipped with a stopvetop, an oven, a dishwasher, a microwave and a refrigerator. Bedrooms feature an private bathroom with free toiletries, a bath and a hairdryer. At Phoenix Chalets by HHG, guests can soak in the hot bath. A sauna, a luggage storage service and a ski equipment rental service are also available on site. Happo Onsen Hot Spring is a 6-minute drive away, while Hakuba Village Olympic Memorial Hall is a 7-minute drive away.

Phoenix Chalets by HHG is located in Hakuba.

This 12 Bedrooms Ski Chalet is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Designated Smoking Area, and several others. This is a 5 star rated property and has over 71 reviews with the average score of 8.9 . Coming to Hakuba and needing a place to stay? Be it for work or for leisure, consider staying at this Ski Chalet for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Ski Chalet if you want to learn more about this BedroomVillas place in Hakuba. These details are authentic, as they are provided by our partner, booking.com.

This Phoenix Chalets by HHG in Hakuba is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Phoenix Chalets by HHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Ski Chalet, please let us know.

Show more
 
Hokujo 4690-2, Hakuba, 399-9301, Japan

Amenities

Air Conditioner
Parking
Designated Smoking Area
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Sports/Activities
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Bar
  • Restaurant
  • Special diet meals (on request)
Parking
  • Free parking
  • Private Parking
  • Parking on site
  • Parking
Activities
  • Skiing
  • Cooking class
  • Fishing
  • Public Bath
  • Massage
  • Hiking
  • Cycling
  • Tennis court
  • Canoeing
  • Happy hour
General
  • Wifi in all areas
  • Smoke-free property
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Heating
Guest Services
  • Shuttle service (free)
  • Grocery deliveries
  • Shuttle service
  • Laundry
  • Baggage storage
  • Concierge
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Sun deck
  • BBQ facilities
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Skiing
  • Ski school
  • Ski-in, ski-out access
  • Ski storage

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
To use the property's shuttle service, please make a reservation in advance. contact details can be found on the booking confirmation.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian.
License number: 18-30号, 長野県大町保健所指令6大保第11-20号

Reviews

Value for money:
8.41
Location:
9.07
Staff:
8.93
Facilities:
9.52
Comfort:
9.39
Cleanliness:
9.65
Sandra
Jul 7, 2025 07:00:00 AM
Review Score:   9
Norway
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: A beautiful and cozy house in the woods. As a family of 5 we have been travelling Japan for 1month, mainly in bigger cities and wanted to experience nature for a few days. This is a perfectly quiet spot. The house is fully equipped with kitchen supplies, BBQ and washing machine. Unfortunately the whirlpool did not fully function - the temperature stayed cold and the jets were not functioning. We visited a nearby onsen instead ☺️ There is a free shuttle service from the train station, which was great. We otherwise only used public transport and the Hakuba village shuttle to visit some skiing lifts and lake Aoki. For us this worked fine, but a car might be recommended. The communication with the staff was excellent.
See All Reviews

Room Arrangement

Room Info Facilities
Two-Bedroom Chalet
Room Type: Chalet
Room Size: 112 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Two-Bedroom Chalet

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bidet, Toothbrush, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Private entrance, Carpeted, Trash cans, Air conditioning, Heating, Smoke Alarm, Fire extinguisher

Kitchen

Electric kettle, Dishwasher, Stovetop, Cleaning products, Coffee machine, Oven, Kitchen, Kitchenette, Microwave, Toaster, Refrigerator, Washing machine, Dining table, Wine glasses, Kitchenware

Outdoors

Barbecue, Outdoor dining area, Balcony, Patio, Outdoor furniture

Living Area

Sofa, Dining area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Socket near the bed, Drying rack for clothing, Clothes rack

View

Quiet street view
Three-Bedroom Chalet
Room Type: Chalet
Room Size: 142 m2
2 Twin bed(s) Bed
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Three-Bedroom Chalet

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Private entrance, Carpeted, Trash cans, Air conditioning, Hardwood or parquet floors, Heating, Smoke Alarm, Fire extinguisher

Kitchen

Electric kettle, Dishwasher, Stovetop, Cleaning products, Coffee machine, Oven, Kitchen, Kitchenette, Microwave, Toaster, Refrigerator, Washing machine, Dining table, Wine glasses, Kitchenware

Outdoors

Barbecue, Outdoor dining area, Balcony, Patio, Outdoor furniture

Living Area

Sitting area, Sofa, Dining area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Socket near the bed, Drying rack for clothing, Clothes rack

View

Quiet street view
4-Bedroom Chalet
Room Type: Chalet
Room Size: 283 m2
1 Queen bed(s) Bed
1 Queen bed(s) Bed
2 Twin bed(s) Bed
2 Twin bed(s) Bed
4-Bedroom Chalet

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Private entrance, Trash cans, Air conditioning, Hardwood or parquet floors, Heating, Smoke Alarm, Fire extinguisher

Kitchen

Electric kettle, Dishwasher, Stovetop, Cleaning products, Coffee machine, Oven, Kitchen, Kitchenette, Microwave, Toaster, Refrigerator, Washing machine, Dining table, Wine glasses, Kitchenware

Outdoors

Barbecue, Outdoor dining area, Balcony, Patio, Outdoor furniture

Living Area

Fireplace, Sofa, Desk, Dining area, Sitting area

Activities

Sauna

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Socket near the bed, Drying rack for clothing, Clothes rack

View

Quiet street view
Three-Bedroom Chalet - Log Cottage
Room Type: Chalet
Room Size: 125 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
2 Bunk bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Bathtub, Bidet, Toothbrush, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Private entrance, Trash cans, Air conditioning, Hardwood or parquet floors, Heating, Smoke Alarm, Fire extinguisher

Activities

Hot tub

Kitchen

Electric kettle, Dishwasher, Stovetop, Cleaning products, Coffee machine, Oven, Kitchen, Kitchenette, Microwave, Toaster, Refrigerator, Washing machine, Dining table, Wine glasses, Kitchenware

Outdoors

Barbecue, Outdoor dining area, Balcony, Patio, Outdoor furniture

Living Area

Sofa, Dining area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Socket near the bed, Drying rack for clothing, Clothes rack

View

Quiet street view

FAQ's

Is this Phoenix Chalets by HHG pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Phoenix Chalets by HHG?

Check-in time for Phoenix Chalets by HHG starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Phoenix Chalets by HHG have a swimming pool?

No, this Phoenix Chalets by HHG does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix Chalets by HHG?

Best-rates for the Phoenix Chalets by HHG starts from $478 per night with includes Skiing, Fireplace/Heating, Breakfast, Balcony/Terrace, Barbecue/Outdoor Cooking, Laundry, Sports/Activities, Wellness Facilities, Child Friendly, Internet, Transportation/Shuttle, Restaurant, Bar, Guest Services, Air Conditioner, Parking, Designated Smoking Area, Security/Safety with all other facilities. BedroomVillas matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Phoenix Chalets by HHG a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this ski chalet 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the ski chalet has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix Chalets by HHG wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix Chalets by HHG has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix Chalets by HHG?

Based on the information reported by the owner or manager, the Phoenix Chalets by HHG indicates 1 day stay policy at this ski chalet. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix Chalets by HHG?

Based on the information reported by the owner or manager, details for the cancellation policy for the Phoenix Chalets by HHG are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Ski Chalet Availability
Nightly rates from:
US $478
You will be redirected to  
Hot Deal - It has been viewed 45 times today
Not the right fit? Check out our other properties in Happo
|
10.0 (29 Reviews)
Ski Chalet
  • Air Conditioner
  • Parking
  • Transportation/Shuttle
|
10.0 (4 Reviews)
Ski Chalet
  • Air Conditioner
  • Parking
  • Balcony/Terrace
|
10.0 (11 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Transportation/Shuttle
|
10.0 (10 Reviews)
Villa
  • Air Conditioner
  • Parking
  • Balcony/Terrace
|
10.0 (6 Reviews)
House
  • Parking
  • View
  • Balcony/Terrace
|
10.0 (5 Reviews)
Villa
  • Air Conditioner
  • Parking
  • View