Hotel Doña Esther | Hotel in Otavalo

| 9.4 (66 Reviews) |  1 Bathroom
Otavalo Hotel | Hotel Doña Esther

Hotel in Otavalo

This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Doña Esther offers 13 accommodations, which are accessible via exterior corridors and feature complimentary bottled water. This Otavalo hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Juan Montalvo 4-44, Otavalo, 100201, Ecuador

Amenities

Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • TowelsTowels
  • ShowerShower
  • Private bathroomPrivate bathroom
BedroomBedroom
  • Bed sheetsBed sheets
  • Access via exterior corridorsAccess via exterior corridors
BreakfastBreakfast
  • 1 bar1 bar
  • Free cooked-to-order breakfast available daily 7:30 AM–11 AMFree cooked-to-order breakfast available daily 7:30 AM–11 AM
  • Room service availableRoom service available
  • 1 restaurant1 restaurant
  • Free bottled waterFree bottled water
ParkingParking
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Offsite parking within 66 ft (USD 5 per night)Offsite parking within 66 ft (USD 5 per night)
  • Area shuttle (surcharge)Area shuttle (surcharge)
  • Onsite motorcycle parking onlyOnsite motorcycle parking only
  • Airport shuttle on requestAirport shuttle on request
AccessibilityAccessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs onlyUpper floors accessible by stairs only
  • Handrails in stairwaysHandrails in stairways
  • This property does not have elevatorsThis property does not have elevators
  • Handrails in hallwaysHandrails in hallways
ActivitiesActivities
  • Mountain bikingMountain biking
  • Horse ridingHorse riding
  • Hot springsHot springs
  • Mountain climbingMountain climbing
  • Bike parkingBike parking
  • Hiking/biking trailsHiking/biking trails
GeneralGeneral
  • LibraryLibrary
  • Front-desk safeFront-desk safe
  • EnglishEnglish
  • DutchDutch
  • SpanishSpanish
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Laundry facilitiesLaundry facilities
  • Daily housekeepingDaily housekeeping
  • Dry cleaning serviceDry cleaning service
  • Tour/ticket assistanceTour/ticket assistance
  • 24-hour front desk24-hour front desk
  • Laundry facilitiesLaundry facilities
  • Luggage storageLuggage storage
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • GardenGarden
  • Rooftop terraceRooftop terrace
  • Nature reserveNature reserve

Policies

Check-in
Check-in
Check-in start time: 1:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for usd 12.0 per day. cribs (infant beds) are available for usd 5.0 per night.
Payment Policy
Payment Policy
Airport shuttle fee: usd 55 per vehicle (one-way, maximum occupancy 4) nearby parking fee: usd 5 per night (66 ft away) crib (infant bed) fee: usd 5.0 per night rollaway bed fee: usd 12.0 per day credit card charges are subject to a surcharge of 4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets stay free service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Victor
Feb 15, 2026 02:27:15 AM
Review Score:   10
Summary: The venue is excellent, the location perfect, the hotel is a good example of simple beauty, the staff extremely professional and helpful, and Lorena has been pure perfection, always ready to walk an extra mile to make my stay comfortable.
See All Reviews

Room Arrangement

Room InfoFacilities
Classic Double Room, 1 Double Bed
Room Size: 248 square feet m2
1 Double Bed
Classic Double Room, 1 Double Bed

General

Square feet - 248, No rollaway/extra beds, Number of bedrooms - 1, Courtyard view, Cribs/infant beds (surcharge), Bed count minimum 1, Square meters - 23, Bed count maximum 1, Ping - 6.97
Family Studio Suite, 1 Bedroom
Room Size: 377 square feet m2
2 Double Bed and Twin Bunk Bed
Family Studio Suite, 1 Bedroom

General

Number of living rooms 0, Fireplace, Number of bedrooms - 1, Laptop-friendly workspace, Location - top floor, Square feet - 377, Square meters - 35, Mountain view, Cribs/infant beds (surcharge), Ping - 10.59, Deck or patio, No rollaway/extra beds, Bed count maximum 3, Bed count minimum 3
Classic Twin Room, 2 Twin Beds
Room Size: 248 square feet m2
2 Twin Beds
Classic Twin Room, 2 Twin Beds

General

Rollaway/extra beds (surcharge), Square feet - 248, Ping - 7, Sofa bed, Cribs/infant beds (surcharge), Square meters - 23, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Family Quadruple Room
Room Size: 291 square feet m2
2 Double Bed and Twin Bunk Bed
Family Quadruple Room

General

Ping - 8, No rollaway/extra beds, Square feet - 291, Number of bedrooms - 1, Square meters - 27, Courtyard view, Bed count maximum 3, Cribs/infant beds (surcharge), Bed count minimum 3
Classic Triple Room, 3 Twin Beds
Room Size: 323 square feet m2
3 Twin Beds
Classic Triple Room, 3 Twin Beds

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 30, Number of bedrooms - 0, Ping - 9.08, Sofa bed, Bed count maximum 3, Square feet - 323, Cribs/infant beds (surcharge), Extra bed count 2, Bed count minimum 3

FAQ's

Is this Hotel Doña Esther pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Doña Esther have a swimming pool?

No, this Hotel Doña Esther does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Doña Esther?

Best-rates for the Hotel Doña Esther starts from $50 per night with includes Child Friendly, Internet, Laundry, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Sports/Activities, Bedding/Linens, Restaurant, Bar, Guest Services, Entertainment, Breakfast with all other facilities. BedroomVillas matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Doña Esther a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Doña Esther wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Doña Esther has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Doña Esther?

Based on the information reported by the owner or manager, the Hotel Doña Esther indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Doña Esther?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Doña Esther are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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