Heritance Tea Factory | Hotel in Nuwara Eliya

| 8.8 (431 Reviews) |  8 Bathrooms  28 Guests
Kandapola Hotel | Heritance Tea Factory

Hotel in Kandapola, Nuwara Eliya

Heritance Tea Factory Offers you the ultimate colonial- style stay experience enhanced by the tea plantation and the misty mountains. Located 2.5 hours away from the hill capital, Kandy, the hotel offers discounted transfer facilities for the guests coming to view the Kandy perahara. The hotel features luxurious spa, tea-picking tours. Cozy guestrooms come with a mini bar, cable TV and free organic tea leaves. The private bathroom is included with a bathtub and a rain shower. The hotel offers mini golf and Billiards in true colonial style and the guests are welcome to use the fitness facilities in the fitness room. Accommodations and meals are free for hired drivers of in-house guests. Heritance Tea Factory offers you the ultimate dinning experience through it’s Kenmare restaurant serving Eastern and Western dishes and a special experience of Dinning on the wheels where the guests can experience dinning inside a train carriage featuring Western and European meals.

Heritance Tea Factory is located in Nuwara Eliya.

This 50 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Designated Smoking Area, Balcony/Terrace, and several others. This is a 5 star rated property and has over 431 reviews with the average score of 8.8 . Coming to Nuwara Eliya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 50 Bedrooms Hotel if you want to learn more about this BedroomVillas place in Nuwara Eliya. These details are authentic, as they are provided by our partner, booking.com.

This Heritance Tea Factory in Nuwara Eliya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Heritance Tea Factory”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., Nuwara Eliya, 22220, Sri Lanka

Amenities

ParkingParking
Designated Smoking AreaDesignated Smoking Area
ViewView
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Wine/ChampagneWine/Champagne
  • Special diet meals (on request)Special diet meals (on request)
  • RestaurantRestaurant
  • Kid-friendly buffetKid-friendly buffet
  • Breakfast in the roomBreakfast in the room
  • BarBar
ParkingParking
  • Parking garageParking garage
  • Parking on siteParking on site
  • ParkingParking
  • Private ParkingPrivate Parking
  • Free parkingFree parking
  • Accessible parkingAccessible parking
AccessibilityAccessibility
  • Lowered sinkLowered sink
  • Wheelchair accessibleWheelchair accessible
  • Toilet with grab railsToilet with grab rails
  • Bathroom emergency cordBathroom emergency cord
ActivitiesActivities
  • FitnessFitness
  • Foot bathFoot bath
  • SpaSpa
  • Pool tablePool table
  • Mini golfMini golf
  • Spa facilitiesSpa facilities
  • Fitness centerFitness center
  • HikingHiking
  • MassageMassage
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Spa/Wellness packagesSpa/Wellness packages
GeneralGeneral
  • Smoke-free propertySmoke-free property
  • Facilities for disabled guestsFacilities for disabled guests
  • Wifi in all areasWifi in all areas
  • ElevatorElevator
  • Non-smoking roomsNon-smoking rooms
  • Designated smoking areaDesignated smoking area
  • SafeSafe
  • HeatingHeating
Guest ServicesGuest Services
  • Valet parkingValet parking
  • Room serviceRoom service
  • Currency exchangeCurrency exchange
  • 24-hour front desk24-hour front desk
  • Dry cleaningDry cleaning
  • Ironing serviceIroning service
  • LaundryLaundry
  • Suit pressSuit press
  • Shuttle serviceShuttle service
  • Packed lunchesPacked lunches
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • LockersLockers
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • ConciergeConcierge
  • Daily housekeepingDaily housekeeping
  • Tour deskTour desk
  • Airport shuttleAirport shuttle
  • Car rentalCar rental
InternetInternet
  • Free WifiFree Wifi
  • InternetInternet
  • WifiWifi
OutdoorsOutdoors
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • TerraceTerrace
  • Picnic areaPicnic area
Security/SafetySecurity/Safety
  • CCTV outside propertyCCTV outside property
  • Smoke alarmsSmoke alarms
  • Fire extinguishersFire extinguishers
  • Key accessKey access
  • 24-hour security24-hour security
  • CCTV in common areasCCTV in common areas
  • Key card accessKey card access
  • Security alarmSecurity alarm
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Breakfast to-go containersBreakfast to-go containers
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Delivered food covered securelyDelivered food covered securely
  • Process in place to check health of guestsProcess in place to check health of guests
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionalsAccess to healthcare professionals
  • First aid kits availableFirst aid kits available
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
Transportation/ShuttleTransportation/Shuttle
  • Airport drop-offAirport drop-off
  • Airport pickupAirport pickup

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
Please present the same credit card used to guarantee your booking when checking in or making payment at the property, if you are making payment using another cardholder's credit card, please provide the following to the property prior to your arrival: (property may contact the cardholder for verification purposes), authorization letter with cardholder's signature, copy of the cardholder's card (front and back of card with cardholder's signature), copy of the cardholder’s passport or driver’s license, please note that extra bed/crib cannot be accommodated in the rooms and twin rooms booked on single occupancy will incur relevant extra charges.

Reviews

Value for money:
7.93
Location:
8.85
Staff:
9.22
Facilities:
8.8
Comfort:
9.11
Cleanliness:
9.12
ARUMUGAM
Feb 28, 2026 08:00:00 AM
Review Score:   9
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Breakfast and location were good
See All Reviews

Room Arrangement

Room InfoFacilities
Superior Twin Room
Room Type: Twin
Room Size: 20 m2
1 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Towels, Shower cap, Toilet paper, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap

General

Smoke Alarm, Fire extinguisher, Trash cans, Ironing facilities, Key access, Lockers, Safe, Carpeted, Heating

Media & Technology

Satellite channels, Flat-screen TV, Telephone, DVD player, TV

Living Area

Desk

View

Mountain view, View, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Executive Floor - Deluxe Double
Room Type: Quad
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Towels, Shower cap, Slippers, Toilet paper, Bathrobe, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap

General

Smoke Alarm, Fire extinguisher, Trash cans, Ironing facilities, Key access, Lockers, Safe, Carpeted, Heating

Media & Technology

Satellite channels, Flat-screen TV, Telephone, DVD player, TV

Living Area

Sitting area, Dining area, Desk

View

Mountain view, View, Garden view

Services

Wake-up service

Kitchen

Dining table, Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Superior King Room
Room Type: Quad
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Towels, Shower cap, Toilet paper, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap

General

Smoke Alarm, Fire extinguisher, Trash cans, Ironing facilities, Key access, Lockers, Safe, Carpeted, Heating

Media & Technology

Satellite channels, Flat-screen TV, Telephone, DVD player, TV

Living Area

Sitting area, Desk

View

Mountain view, View, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow

Layout

Window

Exclusive services

Concierge services
Premium King Room
Room Type: Quad
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Towels, Shower cap, Slippers, Toilet paper, Bathrobe, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap

General

Smoke Alarm, Fire extinguisher, Trash cans, Ironing facilities, Key access, Lockers, Safe, Carpeted, Heating

Media & Technology

Satellite channels, Flat-screen TV, Telephone, DVD player, TV

Living Area

Desk

View

Mountain view, View, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Premium Twin Room
Room Type: Twin
Room Size: 32 m2
1 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Towels, Shower cap, Slippers, Toilet paper, Bathrobe, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap

General

Smoke Alarm, Fire extinguisher, Trash cans, Ironing facilities, Key access, Lockers, Safe, Carpeted, Heating

Media & Technology

Satellite channels, Flat-screen TV, Telephone, DVD player, TV

Living Area

Desk

View

Mountain view, View, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Superior Triple Room
Room Type: Single
Room Size: 45 m2
1 Twin bed(s) Bed
Superior Triple Room

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Towels, Shower cap, Toilet paper, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap

General

Smoke Alarm, Fire extinguisher, Trash cans, Ironing facilities, Key access, Lockers, Safe, Carpeted, Heating

Media & Technology

Satellite channels, Flat-screen TV, Telephone, DVD player, TV

Living Area

Desk

View

View, Garden view

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow
Junior Suite
Room Type: Suite
Room Size: 46 m2
1 Queen bed(s) Bed
Junior Suite

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Towels, Shower cap, Slippers, Toilet paper, Bathrobe, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap

General

Smoke Alarm, Fire extinguisher, Trash cans, Ironing facilities, Key access, Lockers, Safe, Carpeted, Heating

Media & Technology

Satellite channels, Flat-screen TV, Telephone, DVD player, TV

Living Area

Sitting area, Dining area, Desk

View

View, Garden view

Kitchen

Dining table, Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow
Flowerdew Suite
Room Type: Suite
Room Size: 70 m2
1 Queen bed(s) Bed
Flowerdew Suite

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Towels, Shower cap, Slippers, Toilet paper, Bathrobe, Toothbrush, Bathtub, Shower, Conditioner, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap

General

Smoke Alarm, Fire extinguisher, Trash cans, Ironing facilities, Key access, Lockers, Safe, Carpeted, Heating

Media & Technology

Satellite channels, Flat-screen TV, Telephone, DVD player, TV

Living Area

Sitting area, Dining area, Desk

View

View, Garden view

Kitchen

Dining table, Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow

FAQ's

Is this Heritance Tea Factory pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Heritance Tea Factory?

Check-in time for Heritance Tea Factory starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Heritance Tea Factory have a swimming pool?

No, this Heritance Tea Factory does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Heritance Tea Factory?

Best-rates for the Heritance Tea Factory starts from $287 per night with includes Guest Services, Entertainment, Wheelchair Accessible, Spa, Restaurant, Bar, Breakfast, Internet, Kitchen, Accessibility, Fireplace/Heating, Child Friendly, Laundry, View, Sports/Activities, Wellness Facilities, Parking, Designated Smoking Area, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Toiletries with all other facilities. BedroomVillas matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Heritance Tea Factory a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heritance Tea Factory wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heritance Tea Factory is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heritance Tea Factory?

Based on the information reported by the owner or manager, the Heritance Tea Factory indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heritance Tea Factory?

Based on the information reported by the owner or manager, details for the cancellation policy for the Heritance Tea Factory are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $287
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