Biwa Tulum | Hotel in Tulum

| 8.9 (308 Reviews) |  3 Bathrooms  10 Guests
Tulum City Center Hotel | Biwa Tulum

Hotel in Tulum City Center, Tulum

Well located in the center of Tulum, Biwa Tulum provides air-conditioned rooms with free WiFi, free private parking and room service. This 4-star hotel offers a shared lounge and a concierge service. The hotel has a fitness center, year-round outdoor pool and terrace, and guests can enjoy a meal at the restaurant. At the hotel, each room has a city view, room desk, flat-screen TV, a private bathroom, bed linen, and towels. Rooms come with a coffee machine, while selected rooms come with has a balcony with chairs a kitchen with a fridge, a mini-bar and a stovetop. Guest rooms include a safety deposit box. You can play billiards at this 4-star hotel, and bike hire and car hire are available. Tulum Archaeological Site is 2.3 mi from Biwa Tulum, while Tulum Bus station is 0.6 mi away. The nearest airport is Cozumel International, 48 mi from the accommodations, and the property offers a paid airport shuttle service.

Biwa Tulum is located in Tulum.

This 14 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Guest Services, Balcony/Terrace, and several others. This is a 4 star rated property and has over 308 reviews with the average score of 8.9 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 14 Bedrooms Hotel if you want to learn more about this BedroomVillas place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Biwa Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Biwa Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Av. Satelite Norte y calle Bubullek, Tulum, 77780, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Coffee house on site
  • Kids' meals
  • Restaurant
  • Wine/Champagne
Parking
  • Free parking
  • Accessible parking
  • Parking
  • Private Parking
  • Parking on site
Activities
  • Back massage
  • Foot massage
  • Massage
  • Hand massage
  • Couples' massage
  • Fitness
  • Neck massage
  • Head massage
  • Pool table
  • Full-body massage
  • Public Bath
  • Fitness center
General
  • Air conditioning
  • Safe
  • Wifi in all areas
  • Designated smoking area
  • Family rooms
  • Facilities for disabled guests
  • Elevator
  • Non-smoking rooms
Guest Services
  • Meeting/Banquet facilities
  • Baggage storage
  • Car rental
  • Concierge
  • Daily housekeeping
  • Private check-in/out
  • Fax/Photocopying
  • Room service
  • Shuttle service (additional charge)
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Shuttle service
  • Business center
  • Shared lounge/TV area
  • Laundry
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor pool (year-round)
  • Sun deck
  • Outdoor furniture
Security/Safety
  • Smoke alarms
  • CCTV outside property
  • Key card access
  • 24-hour security
  • Fire extinguishers
  • CCTV in common areas
  • Key access
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Shallow end
  • Swimming pool
  • Heated pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.89
Location:
8.64
Staff:
9.35
Facilities:
9.08
Comfort:
9.4
Cleanliness:
9.4
Caleb
Jul 7, 2025 07:00:00 AM
Review Score:   9
New Zealand
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Good location, only a short walk to the main street. Few cafes and restaurants nearby plus one attached to the hotel. Such lovely staff and we really liked the room
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Balcony
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Toilet paper, Shampoo, Towels, Bathtub or shower, Free toiletries, Hairdryer, Walk-in shower, Shower, Private bathroom, Body soap

General

Tile/Marble floor, Heating, Air conditioning, Safe, Fan, Key card access, Trash cans, Smoke Alarm

Media & Technology

TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchenware, Dryer, Coffee machine, Wine glasses, Kitchenette, Microwave

Outdoors

Balcony, Outdoor furniture

Living Area

Desk

View

City view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Adapted bath, Entire unit wheelchair accessible, Raised toilet, Roll-in shower, Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails

Room Amenities

Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Complimentary breakfast in the executive lounge, Concierge services, Free gym access
Twin Room
Room Type: Twin
Room Size: 32 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Toilet paper, Shampoo, Towels, Bathtub or shower, Free toiletries, Hairdryer, Walk-in shower, Shower, Private bathroom, Body soap

General

Tile/Marble floor, Heating, Air conditioning, Safe, Fan, Key card access, Trash cans, Smoke Alarm

Media & Technology

TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchenware, Dryer, Coffee machine, Wine glasses, Kitchenette, Microwave

Living Area

Desk

View

City view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Adapted bath, Entire unit wheelchair accessible, Raised toilet, Roll-in shower, Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails

Room Amenities

Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Complimentary breakfast in the executive lounge, Concierge services, Free gym access
Junior Suite with Balcony
Room Type: Suite
Room Size: 80 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Toilet paper, Shampoo, Towels, Bathtub or shower, Free toiletries, Hairdryer, Walk-in shower, Shower, Private bathroom, Body soap

General

Tile/Marble floor, Heating, Air conditioning, Safe, Fan, Key card access, Trash cans, Smoke Alarm

Media & Technology

TV, Flat-screen TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Kitchenware, Stovetop, Dryer, Coffee machine, Kitchen, Wine glasses, Kitchenette, Microwave

Outdoors

Balcony, Outdoor furniture

Living Area

Sofa, Desk, Dining area, Sitting area

View

City view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Adapted bath, Entire unit wheelchair accessible, Raised toilet, Roll-in shower, Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails

Room Amenities

Clothes rack, Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Complimentary breakfast in the executive lounge, Concierge services, Free gym access

FAQ's

Is this Biwa Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Biwa Tulum?

Check-in time for Biwa Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Biwa Tulum have a swimming pool?

Yes, this Biwa Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Biwa Tulum?

Best-rates for the Biwa Tulum starts from $383 per night with includes Transportation/Shuttle, Business Services, Restaurant, Guest Services, Balcony/Terrace, Security/Safety, Wellness Facilities, Breakfast, Air Conditioner, Designated Smoking Area, Entertainment, Child Friendly, Internet, Laundry, Parking, View, Ocean View, Oceanfront, Accessibility, Sports/Activities, Pool, TV, Wheelchair Accessible with all other facilities. BedroomVillas matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Biwa Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Biwa Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Biwa Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Biwa Tulum?

Based on the information reported by the owner or manager, the Biwa Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Biwa Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Biwa Tulum are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $383
You will be redirected to  
Hot Deal - It has been viewed 36 times today
Not the right fit? Check out our other properties in Tulum City Center
|
10.0 (3 Reviews)
Apartment
  • Air Conditioner
  • Pool
  • TV
10.0 (5 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool